Business Continuity Across Different Production Types and Forms: Lessons From a Crisis

Abstract

The paper compares the results of protective measures used to maintain business continuity of Polish production enterprises during a crisis situation. It examines how these results differ depending on the type and form of production organization. A mix-model CATI/CAWI survey was performed on a representative group of 600 enterprises. Over 40 individual protection measures were identified and assigned to one of five predefined groups. The research specified three production types (unit/job, batch, mass) and two production forms (line production, job-shop production). A chi-square test was used for the statistical analysis. The results indicate that production volume, defined as the number of manufactured, repetitive products, affects the selection of protection measures. The production form, reflecting the way a product flows through the production process, is also significant. The findings provide a basis for future preparations aimed at ensuring business continuity in the event of similar disruptions to production processes.